Description

You will lead the end-to-end product design process to increase member utilization and engagement on Spring Health's platform, partnering with cross-functional teams to define and solve user problems. Your work will directly impact key business metrics through iterative experiments and high-quality design solutions.

Requirements

• At least 5 years of product design experience at a software company with a hypothesis-driven, metrics-focused approach
• Portfolio demonstrating growth design impact on metrics (acquisition, conversion, engagement, retention, or monetization)
• Experience partnering with Product Management, Engineering, and Data Science to deliver a shared vision
• Strong communication skills for articulating and advocating design decisions
• Team-player mindset with accountability for ambitious goals

Responsibilities

• Work with pod to identify and understand user problems related to identification, activation, engagement, and retention
• Partner with cross-functional teammates to validate impactful problems and design hypotheses-driven solutions
• Ship high-quality work improving member experience across their benefit journey
• Create meaningful impacts on key areas of the member funnel through collaboration with design, product, engineering, data science, and marketing
• Document and communicate design decisions clearly across the organization