1d ago
Client Services Associate
Plymouth, MA
$45k-$50k / year
full-timehealthcare
๐ผ About This Role
You'll manage incoming referrals and coordinate client services in a Medicare-certified home health office. You'll build relationships with clients, referral sources, and payors while supporting fiscal management. This role offers growth opportunities in a national company with a family-owned culture.
๐ฏ What You'll Do
- Manage incoming referrals and respond timely
- Provide superior customer service and quality home care
- Support client services manager in coordination and scheduling
- Monitor metrics like admissions and referral rejections
๐ Requirements
- Bachelor degree preferred
- Prior medical office or home care experience preferred
- Strong computer skills including electronic medical record
- Excellent communication and interpersonal skills
โจ Nice to Have
- Knowledge of Medicare and OASIS
- Demonstrated record of increased responsibility
- Ambition to grow beyond current position
๐ Benefits & Perks
- ๐ฐ Competitive salary $45k-$50k/year
- ๐๏ธ Paid holidays, vacation, and sick leave
- ๐ฅ Vision, dental, and medical health plans
- ๐ 401k with company match
- โค๏ธ Employer paid life insurance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interview with Hiring Managerยท 1 hour
- 3Offerยท 1 week
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