1d ago

Operations Lead

New York City

$140k-$185k / year

full-timelegal

💼 About This Role

You'll own mission-critical workflows blending human and machine to deliver legal work faster and better. You'll design and implement new operational processes across legal delivery, quality control, and client success. This role offers the chance to scale a next-generation law company and crack automation in a high-energy NYC team.

🎯 What You'll Do

  • Own mission-critical workflows that blend human and machine
  • Design and implement new operational processes from scoping to rollout
  • Partner with product and engineering to prototype internal tools
  • Define and operationalize playbooks, training systems, and incentives

📋 Requirements

  • 2–5 years of experience in operations, consulting, or finance
  • Proven ability to own complex systems end-to-end in ambiguous settings
  • Deep curiosity about how things work and how they can work better
  • Excitement about working in-person with a high-precision team

✨ Nice to Have

  • Former founder experience
  • Interest in law or legal services
  • Experience in high-pressure execution environments

🎁 Benefits & Perks

  • 💰 Competitive salary and equity compensation
  • 🩺 Comprehensive health, dental, and vision insurance
  • 🏖️ Unlimited PTO
  • 🏢 In-person NYC team with collaborative environment
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