22h ago

Client Operations Manager

New York, New York, United States; Princeton, New Jersey, United States; Remote - US

$78.3k-$103.7k / year

full-timemid Hybridhealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own the day-to-day operations for strategic partner programs at Noom Health, serving as the primary client-facing point of contact. Your work ensures seamless partner launches and ongoing management, directly impacting population health at scale. You'll build scalable processes and drive key strategic initiatives.

๐ŸŽฏ What You'll Do

  • Manage end-to-end partner onboarding and implementation tracking.
  • Serve as primary operational contact for strategic and channel partners.
  • Drive key strategic initiatives to optimize operational stack.
  • Coordinate issue resolution across partners and internal teams.

๐Ÿ“‹ Requirements

  • 4+ years in client operations, implementation, or revenue operations in healthcare or health tech.
  • Strong client-facing experience with external partners and health plan stakeholders.
  • Hands-on experience with API workflows, eligibility file operations, and data integrations.
  • Proven project management experience including UAT cycles and go-live timelines.

โœจ Nice to Have

  • Familiarity with claims billing concepts (CPT codes, denials management, RCM).
  • Experience with tools such as Salesforce, SFTP platforms, Asana, Jira, Excel, Looker.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Discretionary performance-based bonus
  • ๐Ÿ“ˆ Stock awards
  • ๐Ÿฅ Healthcare, disability, retirement benefits
  • ๐Ÿ–๏ธ Paid holidays and paid leave
  • ๐Ÿง˜ Wellness programs

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Operations Interviewยท 60 min
0 0 0