3h ago
Director of Account Management
Baltimore, MD
$110k-$150k / year
full-timeleadsoftware
๐ Tech Stack
๐ผ About This Role
You'll lead account management teams to drive customer engagement and revenue growth for a mass notification solutions leader. This role combines strategic oversight with hands-on account work, ensuring long-term client relationships and expansion business.
๐ฏ What You'll Do
- Co-lead strategic accounts per Account Manager to drive growth
- Present to key accounts and major opportunities
- Oversee Account Management team operations and performance
- Train and develop Account Managers for best-in-class customer experience
๐ Requirements
- 7+ years of progressive account management or sales experience
- 3+ years of direct personnel management experience
- Bachelor's Degree or equivalent
- Salesforce CRM proficiency
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฐ 401(k) Retirement Plan
- ๐ฅ Medical, Dental, Vision Plans
- ๐ก Live Near Your Work HomeBuying Incentive
- ๐ Employee Referral Bonuses
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 60 min
- 3Panel interviewยท 90 min
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