3h ago

Director of Account Management

Baltimore, MD

$110k-$150k / year

full-timeleadsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead account management teams to drive customer engagement and revenue growth for a mass notification solutions leader. This role combines strategic oversight with hands-on account work, ensuring long-term client relationships and expansion business.

๐ŸŽฏ What You'll Do

  • Co-lead strategic accounts per Account Manager to drive growth
  • Present to key accounts and major opportunities
  • Oversee Account Management team operations and performance
  • Train and develop Account Managers for best-in-class customer experience

๐Ÿ“‹ Requirements

  • 7+ years of progressive account management or sales experience
  • 3+ years of direct personnel management experience
  • Bachelor's Degree or equivalent
  • Salesforce CRM proficiency

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿ’ฐ 401(k) Retirement Plan
  • ๐Ÿฅ Medical, Dental, Vision Plans
  • ๐Ÿก Live Near Your Work HomeBuying Incentive
  • ๐ŸŽ Employee Referral Bonuses

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 60 min
  3. 3Panel interviewยท 90 min
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