1d ago
Strategic Enterprise Success Manager
Austria
โจ $90k-$130k / yearest.
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of enterprise clients, ensuring strong adoption, retention, and expansion of advanced digital solutions. You'll act as a trusted advisor to align business goals with measurable outcomes, driving long-term success. This role combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape.
๐ฏ What You'll Do
- Manage enterprise client portfolio from onboarding to renewal and expansion
- Build relationships with stakeholders including executive leadership
- Develop data-driven success plans aligned with customer objectives
- Drive product adoption and value realization through tailored strategies
๐ Requirements
- 5+ years of experience in enterprise customer success, account management, or consulting
- Proven ability to manage and grow relationships with large, complex accounts
- Strong communication and presentation skills engaging C-level stakeholders
- Fluency in French and English
โจ Nice to Have
- Additional European languages
- Solid understanding of digital analytics and data-driven decision-making
- Familiarity with modern data ecosystems including AI-driven tools
๐ Benefits & Perks
- ๐ฐ Competitive compensation with performance-based incentives
- ๐ Flexible work arrangements including remote and hybrid options
- ๐๏ธ Generous paid time off and work-life balance initiatives
- ๐ Learning and development opportunities including mentorship and career growth programs
- ๐ Regular team events and global meetups
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Manager Interviewยท 45 min
- 3Technical/Case Interviewยท 60 min
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