💼 About This Role

You'll own a portfolio of key accounts in the electronics supply chain, driving adoption and growth. You'll combine strategic account management with commercial instincts to upsell and cross-sell. Hybrid from Munich or Berlin.

🎯 What You'll Do

• Onboard new accounts and drive product adoption
• Conduct quarterly business reviews and health scoring
• Identify upsell and cross-sell opportunities within portfolio
• Translate customer feedback into product insights

📋 Requirements

• Customer Success or account management experience in B2B SaaS
• Proven ability to own retention and expansion targets
• Comfortable with revenue conversations and pipeline management
• Fluent in German and English

✨ Nice to Have

• Experience or genuine interest in electronics, manufacturing, or hardware supply chains
• Analytical and data-driven in prioritizing portfolio

🎁 Benefits & Perks

• 🏖️ Flexible remote work within +/-2hrs CET
• 🏢 Home office flexibility with Munich headquarters option
• ✈️ Team retreats and industry event travel covered
• 📈 Equity and commission in addition to base salary

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Presentation Interview· 60 min