💼 About This Role

You'll act as a vital link between carriers and customers at SIO Logistics, mastering our Transportation Management System. Your core impact is ensuring seamless freight movement through proactive tracking and timely updates. Collaborate with sales reps to deliver exceptional account service in a fast-paced logistics environment.

🎯 What You'll Do

• Master details of current accounts assigned by sales reps
• Schedule appointments and input shipment details accurately
• Track shipment progress and provide timely updates
• Address customer inquiries on shipment statuses

📋 Requirements

• Detail-oriented with strong organizational skills
• Thrives in a fast-paced environment
• Committed to excellent customer experiences
• Adaptable and collaborative team player

🎁 Benefits & Perks

• 🇺🇸 Health, Dental, Vision coverage
• 🏖️ Unlimited PTO
• 💰 401k Matching
• 📈 End-of-Year Bonuses and Awards
• 🎉 Frequent Team Building Trips

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day