💼 About This Role

You'll work alongside the Support Enablement Lead to build and deliver programs that help every specialist ramp quickly and keep growing. You'll own execution of enablement content across onboarding and ongoing training, translating rapid product releases into clear learning materials.

🎯 What You'll Do

• Build and maintain enablement content across the learning lifecycle
• Translate product releases into clear learning content quickly
• Support onboarding program delivery and logistics
• Maintain and organize the enablement content library

📋 Requirements

• 2+ years in support enablement or related role in technical SaaS
• Strong content creation skills for complex technical information
• Experience working in fast release cycles and adapting materials
• Organized and detail-oriented with content library management

✨ Nice to Have

• Experience with LMS platforms
• Video creation tools
• AI-assisted content development workflows

🎁 Benefits & Perks

• 💰 Competitive compensation including equity and bonus
• 🏖️ Flexible hybrid work in New York
• 📈 Career growth at a fast-growing company

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min
4. 4Onsite Interview· 3 hours