10h ago
VIP Quality Assurance Manager
Limassol, Cyprus
✨ $45k-$65k / yearest.
full-timejunioriGaming
💼 About This Role
You'll oversee the quality assurance process for VIP programs, ensuring exceptional experiences for VIP players. You'll create and execute training plans tailored to VIP and Sales teams. This role offers growth opportunities in a dynamic international company.
🎯 What You'll Do
- Conduct daily quality assessments of VIP account manager communications.
- Collaborate with account managers to identify QA requirements.
- Analyze QA metrics and performance indicators for continuous improvement.
- Foster a culture of quality and excellence across teams.
📋 Requirements
- Fluent French
- 2 years of iGaming experience
- Experience in QA within VIP programs or iGaming
- Knowledge of iGaming regulations and compliance
✨ Nice to Have
- Experience with test automation tools
- Background in training or development
🎁 Benefits & Perks
- 💰 Competitive salary and bonus scheme
- 📈 Career and professional growth
- 🤝 Social benefits and team buildings
- ☀️ Sunny, spacious office
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