💼 About This Role

You'll lead a team of Commercial Account Managers to drive expansion and renewal revenue across existing customers. Your core impact is delivering a $1M+ quarterly expansion target and building scalable commercial processes. This role uniquely combines ownership of revenue outcomes with coaching talent.

🎯 What You'll Do

• Own expansion and renewal revenue across existing customers
• Manage and develop a team of 4 Account Managers
• Build scalable commercial processes and playbooks
• Strengthen alignment between CAMs and Customer Success Managers

📋 Requirements

• 7+ years of experience in SaaS account management or customer success
• 3+ years managing a team of account managers
• Proven track record of delivering $1M+ quarterly expansion revenue
• Experience with renewal forecasting and churn risk management

✨ Nice to Have

• Experience in compliance or audit industry
• Familiarity with MEDDIC or similar sales frameworks

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Equity in a fast-growing startup
• 🏥 Health insurance (medical, dental, vision)
• 🏡 Remote work flexibility
• 📈 401(k) matching