💼 About This Role

You'll lead end-to-end implementation projects for new customers, managing a highly configurable SaaS platform in the financial crime space. Your work will ensure smooth onboarding and solution delivery for enterprise clients, balancing multiple projects in a remote-first environment.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers.
• Translate customer needs into configuration plans and workflows.
• Coordinate across customer success, technical, and product stakeholders.
• Configure and optimize SaaS platform for each customer use case.
• Manage multiple concurrent implementations with quality and organization.

📋 Requirements

• Proven experience implementing or configuring B2B SaaS software.
• Ability to manage ambiguous projects and convert requirements into plans.
• Experience working cross-functionally with technical teams.
• Strong project management skills to prioritize in fast-moving environment.

🎁 Benefits & Perks

• 💵 Competitive hourly compensation
• 🏠 Fully remote work with flexible hours
• 🚀 High-impact role shaping customer onboarding
• 🌱 Exposure to enterprise-level SaaS implementations

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min