6h ago

Senior Manager, Parcel Experience

United States

โœจ $155k-$185k / yearest.

full-timesenior Remote

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead the strategic vision and operational execution of parcel delivery programs for high-growth consumer brands, ensuring high-quality consumer experiences and optimized unit economics. You'll collaborate cross-functionally with Product, Transportation, and Customer Success teams to drive scalable solutions and improve post-purchase experiences.

๐ŸŽฏ What You'll Do

  • Lead strategic vision and operational execution of parcel delivery programs.
  • Serve as primary escalation point for complex parcel challenges.
  • Conduct executive-level business reviews with brand partners.
  • Collaborate cross-functionally to influence roadmap priorities.
  • Drive continuous improvements in delivery speed, reliability, and satisfaction.

๐Ÿ“‹ Requirements

  • 8+ years in parcel logistics, transportation, or supply chain management.
  • Strong background managing high-visibility enterprise relationships.
  • Advanced analytical capabilities with BI tools like Tableau, Domo, or Power BI.
  • Deep understanding of parcel operations and fulfillment ecosystems.

โœจ Nice to Have

  • Bachelor's degree in Supply Chain, Business, Engineering, or Data Science.
  • Familiarity with OMS, WMS, and TMS platforms.
  • Experience in a high-growth environment.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ต Competitive compensation package
  • ๐Ÿก Remote work flexibility
  • ๐Ÿš€ Career growth opportunities
  • ๐Ÿค Collaborative work environment
  • ๐Ÿ† Exposure to executive leadership

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Strategy Interviewยท 60 min
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