Tech Stack

Description

You will provide on-site and remote technical support for end-users, prepare and deploy laptops for new hires, and help maintain IT inventory. Working closely with the IT Manager and both local and remote teams, you'll ensure smooth day-to-day IT operations.

Responsibilities

• Provide on-site and remote technical support for Windows and macOS devices
• Monitor and work IT service desk/ticket queues ensuring timely response
• Log and track service requests and incidents using a ticketing system
• Prepare and deploy laptops for new hires
• Maintain accurate IT inventory