💼 About This Role

You'll support patient care by managing appointment flow and providing 5-star customer service. You'll respond to calls and emails promptly and guide patients through our out-of-network experience. This role emphasizes a collaborative spirit and fostering community within the clinic.

🎯 What You'll Do

• Manage patient flow and appointment scheduling
• Respond to phone calls and emails within 2 hours
• Greet patients and provide 5-star customer service
• Guide patients through out-of-network experience

📋 Requirements

• Previous customer service experience
• Strong communication skills and ability to multi-task
• Attention to detail and willingness to grow

✨ Nice to Have

• BA/BS degree preferred

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision Insurance
• 💰 401(k) Safe Harbor Match up to 4%
• 🏖️ Generous PTO including floating holidays
• 🧠 Mental Health Benefits with paid time off
• 💪 Gym membership discounts with Blink & Crunch

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Interview with Manager· 45 min
3. 3Offer· 1 day