🛠 Tech Stack

💼 About This Role

You'll design and build backend services and GenAI-powered products that autonomously resolve rider and driver suboptimal experiences. You'll own the full lifecycle from system design to production deployment, partnering with product, data science, and operations to deliver scalable self-serve solutions. This role combines robust engineering with cutting-edge AI to fundamentally rethink how customers get help.

🎯 What You'll Do

• Design, build, ship, and maintain scalable backend services and GenAI-powered products.
• Develop robust evaluation frameworks to measure GenAI-driven customer experiences.
• Lead projects from idea to production, owning end-to-end system design and operational health.
• Design and evolve APIs, data models, and service architectures supporting rapid product iteration.
• Participate in code and architecture reviews to ensure quality and distribute knowledge.

📋 Requirements

• 5+ years of software engineering industry experience
• Strong backend engineering fundamentals in distributed systems and microservices
• Hands-on experience with LLMs, agentic workflows, or building AI Agents
• Track record of building, evaluating, and shipping GenAI or ML-powered products

✨ Nice to Have

• Strong proficiency in Python
• Experience with AI agent frameworks, prompt engineering, or model evaluation pipelines

🎁 Benefits & Perks

• 🏖️ Discretionary paid time off (salaried) or 15 days (hourly)
• 👨‍👩‍👧‍👦 18 weeks paid parental leave for biological, adoptive, and foster parents
• 🏥 Great medical, dental, and vision insurance with mental health benefits
• 💰 401(k) plan with company match
• 🚆 Subsidized commuter benefits and monthly Lyft credits

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Technical Phone Interview· 60 min
3. 3Onsite Interviews (multiple rounds)· 4-5 hours
4. 4Offer· 30 min