18h ago

Founding Account Manager

San Francisco

$250k-$275k / year

full-timemidsoftware

🛠 Tech Stack

💼 About This Role

You'll own commercial outcomes for a portfolio of customers, focusing on expansion revenue and renewals. You'll partner with Customer Success Managers to drive revenue while ensuring customers achieve meaningful business results. This role is for a revenue-driven leader who can balance commercial execution with customer value delivery.

🎯 What You'll Do

  • Identify and drive expansion opportunities within assigned customer book
  • Lead renewal discussions and negotiations to ensure high renewal rates
  • Collaborate with CSMs to align health and usage insights with commercial strategy
  • Build and execute account plans to increase customer lifetime value

📋 Requirements

  • 3+ years in Account Management or post-sales with quota-carrying experience
  • Consistent track record of meeting or exceeding revenue targets
  • Strong understanding of multithreading and executive relationship management
  • Ability to develop deep understanding of complex technical products

✨ Nice to Have

  • Experience building or analyzing dashboards in modern analytics tools

🎁 Benefits & Perks

  • 🏥 Fully covered medical, dental, and vision insurance
  • 🏖️ Unlimited PTO
  • 🏋️ Fitness stipend
  • 🍽 Lunch, dinner, and snacks at office
  • 🏦 401(k) retirement plan
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