18h ago
Founding Account Manager
San Francisco
$250k-$275k / year
full-timemidsoftware
🛠 Tech Stack
💼 About This Role
You'll own commercial outcomes for a portfolio of customers, focusing on expansion revenue and renewals. You'll partner with Customer Success Managers to drive revenue while ensuring customers achieve meaningful business results. This role is for a revenue-driven leader who can balance commercial execution with customer value delivery.
🎯 What You'll Do
- Identify and drive expansion opportunities within assigned customer book
- Lead renewal discussions and negotiations to ensure high renewal rates
- Collaborate with CSMs to align health and usage insights with commercial strategy
- Build and execute account plans to increase customer lifetime value
📋 Requirements
- 3+ years in Account Management or post-sales with quota-carrying experience
- Consistent track record of meeting or exceeding revenue targets
- Strong understanding of multithreading and executive relationship management
- Ability to develop deep understanding of complex technical products
✨ Nice to Have
- Experience building or analyzing dashboards in modern analytics tools
🎁 Benefits & Perks
- 🏥 Fully covered medical, dental, and vision insurance
- 🏖️ Unlimited PTO
- 🏋️ Fitness stipend
- 🍽 Lunch, dinner, and snacks at office
- 🏦 401(k) retirement plan
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