2h ago
CT Operations Manager
United States
full-timeseniormedical technology
Description
In this role, you will analyze, design, and implement standardized best practices for customer onboarding, training, and ongoing utilization of Heartflow's AI-driven cardiac CT technology. You'll drive collaboration across Production, Customer Success, and Operations to eliminate inefficiencies and ensure high-quality imaging workflows.
Requirements
- 7+ years experience in CT imaging within hospital/health system or as Clinical Field Specialist/CT Applications Expert
- Proven success in leading and mentoring staff, influencing clinical stakeholders
- Deep experience with CT systems, image acquisition protocols (especially cardiac CT), and clinical workflows
- Experience in process analysis and improvement using Lean, Six Sigma, etc.
- Bachelor's degree in clinical field; must have clinical certification
Responsibilities
- Conduct in-depth analysis and mapping of imaging program journey to identify pain points
- Design, document, and implement future-state business processes and workflows
- Develop standard processes for clinical training and onboarding of customer sites
- Define and report on KPIs, audit imaging processes, and propose iterative improvements
- Serve as CT Subject Matter Expert and mentor Clinical Field Specialists and CT Application Specialists
0 views 0 saves 0 applications