3h ago
Salesforce Business Analyst
Melbourne
โจ $100k-$130k / yearest.
full-timemidconsulting
๐ Tech Stack
๐ผ About This Role
You'll bridge business needs and technical solutions, gathering and documenting requirements for Salesforce implementations at a trusted Salesforce Consulting Partner. Your impact will drive optimised processes and successful project outcomes using standard Salesforce functionality and agile methodologies.
๐ฏ What You'll Do
- Conduct detailed analysis and mapping of current-state and future-state business processes
- Facilitate discovery sessions and workshops to elicit and document requirements
- Create user stories, acceptance criteria, process flow diagrams, and functional specifications
- Develop mock-ups and prototypes using tools like Lucidchart or Figma
๐ Requirements
- Bachelor's degree in Business, IT, or related field
- Salesforce Certified Administrator (ADM 201)
- 4+ years of experience as a Business Analyst on the Salesforce platform
- Proven ability in Business Analysis techniques like MoSCoW, gap analysis, root cause analysis
โจ Nice to Have
- Experience with MuleSoft or Marketing Cloud
- Familiarity with BPMN notation
- Certification in Salesforce Sales or Service Cloud
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
- 4Team Interviewยท 45 min
- 5Offerยท N/A
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