3h ago

Salesforce Business Analyst

Melbourne

โœจ $100k-$130k / yearest.

full-timemidconsulting

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll bridge business needs and technical solutions, gathering and documenting requirements for Salesforce implementations at a trusted Salesforce Consulting Partner. Your impact will drive optimised processes and successful project outcomes using standard Salesforce functionality and agile methodologies.

๐ŸŽฏ What You'll Do

  • Conduct detailed analysis and mapping of current-state and future-state business processes
  • Facilitate discovery sessions and workshops to elicit and document requirements
  • Create user stories, acceptance criteria, process flow diagrams, and functional specifications
  • Develop mock-ups and prototypes using tools like Lucidchart or Figma

๐Ÿ“‹ Requirements

  • Bachelor's degree in Business, IT, or related field
  • Salesforce Certified Administrator (ADM 201)
  • 4+ years of experience as a Business Analyst on the Salesforce platform
  • Proven ability in Business Analysis techniques like MoSCoW, gap analysis, root cause analysis

โœจ Nice to Have

  • Experience with MuleSoft or Marketing Cloud
  • Familiarity with BPMN notation
  • Certification in Salesforce Sales or Service Cloud

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Assessmentยท 60 min
  4. 4Team Interviewยท 45 min
  5. 5Offerยท N/A
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