🛠 Tech Stack

💼 About This Role

You'll own a small portfolio of strategic Nordic accounts, driving adoption and delivering measurable value. You'll lead complex programs and unlock multi-million dollar growth within high-value telecom accounts, operating across executive engagement and technical delivery. This role sits at a critical growth point with major customers scaling rapidly.

🎯 What You'll Do

• Own retention and growth for 2-10 strategic Nordic accounts.
• Build and execute multi-year account plans aligned to customer goals.
• Lead end-to-end delivery of POCs, pilots, and complex programs.
• Identify and close expansion opportunities for upsell and cross-sell.

📋 Requirements

• 5+ years in Customer Success or Strategic Accounts in SaaS.
• Experience managing large enterprise customers with 7-figure ARR.
• Proven track record across full post-sales lifecycle.
• Strong program management and executive-level stakeholder management.

✨ Nice to Have

• Experience in telecommunications or regulated environments.
• Familiarity with Nordic business culture and markets.
• Background in voice technology, network security, or AI.

🎁 Benefits & Perks

• 🏖️ Generous PTO
• 🏥 Health insurance
• 📈 401(k) matching
• 💻 Remote work options
• 📚 Professional development budget

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min