🛠 Tech Stack

💼 About This Role

You'll deploy and support IT infrastructure, systems, and network services for a global customer base. Your core impact is ensuring secure, stable, and scalable technology environments that enable business continuity and future growth. This role stands out for its focus on end-to-end system management in a collaborative, global team.

🎯 What You'll Do

• Proactively maintain and manage assigned technologies and platforms.
• Design, document, and implement IT solutions and changes.
• Provide support and escalation for incidents, including after-hours.
• Lead desktop and helpdesk support to resolve hardware/software issues.

📋 Requirements

• 3+ years experience in IT infrastructure or relevant technical training.
• Expertise in Identity Management, Collaboration tools, or Microsoft Server/Windows OS.
• Experience with cloud platforms (Azure, Microsoft 365, AWS).
• Understanding of IP networking (VPN, DHCP, Wireless).

✨ Nice to Have

• Experience with device management tools (Intune, Jamf, Patch Management).
• Familiarity with Apple MAC devices.
• Knowledge of security technologies and best practices.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical interview· 60 min

🚩 Heads Up

• Mentions occasional travel but not specified how often or where.
• Requires after-hours support without clear compensation or rotation.
• Broad range of responsibilities from desktop support to cloud management.