Description

You will provide excellent customer service by documenting interactions, accurately processing quotes and orders via data entry, and responding to customer calls. This role ensures timely and accurate order handling while building a career with an industry leader.

Requirements

• 1+ years of prior customer service experience
• Computer experience and accuracy in numeric input
• Strong organizational and listening skills
• Ability to read, understand, and communicate
• Ability to work independently and prioritize work with deadlines

Responsibilities

• Maintain broad knowledge of clients, products and services
• Document customer interactions and transactions
• Accurately process phoned, faxed and emailed quotes and orders within time constraints
• Data entry of faxed, emailed, and phoned in orders for production
• Communicate with customers to determine expected delivery date and time