🛠 Tech Stack

💼 About This Role

You'll manage a team of Billing Specialists supporting home care agency customers in revenue cycle operations. You'll drive customer satisfaction and retention through strategic engagement and metric analysis. This hybrid role offers the chance to impact home care service delivery in a collaborative environment.

🎯 What You'll Do

• Manage a team of Billing Specialists processing claims and payments.
• Research and resolve billing discrepancies and denials.
• Develop training documentation and improve operational processes.
• Analyze customer performance metrics and generate reports.

📋 Requirements

• 5+ years of Revenue Cycle Management experience.
• Home Health Agency knowledge and related compliance.
• Proven success in customer engagement and relationship management.
• Strong working knowledge of Microsoft Office Suite.