3h ago
Strategic Account Manager
London, UK
full-timesenior HybridCloud-based procurement software
Description
You will deepen Ivalua's relationship with large established customers in the North EMEA region, driving up-sell and cross-sell of cloud-based procurement solutions. As a trusted advisor, you'll consult on digital transformation roadmaps, ensure optimal solution adoption, and collaborate with internal teams to deliver greater ROI.
Requirements
- Experience in customer-facing roles as Consultant, Strategic Account Manager or Services Delivery
- Keen understanding of navigating large, complex organizations
- Knowledge of procurement industry practices and technology
- Strong executive presence and communication skills in English
- Ideal background as consultant, in delivery or strategic account manager in procurement digitalization space
Responsibilities
- Establish Ivalua as trusted advisor to key customers
- Consult on customers' digital transformation roadmap
- Ensure optimal adoption of Ivalua's solutions within customers
- Work collaboratively with Customer Success, Professional Services, and Implementation partners to identify and sell additional Ivalua software modules
- Identify internal champions and develop relationships at all levels within customer's organization
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