💼 About This Role

You'll lead end-to-end customer onboarding for a SaaS platform in the financial crime space, translating business needs into system configurations. You'll manage multiple concurrent implementations in a remote-first environment.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers
• Translate customer needs into configuration plans and workflows
• Coordinate with cross-functional stakeholders to manage timelines
• Configure and optimize the SaaS platform for each customer use case

📋 Requirements

• Proven experience implementing or configuring B2B SaaS software
• Ability to manage ambiguous projects and complex requirements
• Experience working cross-functionally with technical teams
• Strong organizational and project management skills

✨ Nice to Have

• Experience in financial crime or compliance domain
• Familiarity with enterprise-level SaaS implementations

🎁 Benefits & Perks

• 💰 Competitive hourly compensation
• 🏠 Fully remote work with flexible hours
• 📈 High-impact role shaping customer onboarding

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min