🛠 Tech Stack

💼 About This Role

You'll manage user access and system configurations for Salesforce and related platforms, ensuring smooth daily operations. Your work will directly impact sales and service efficiency by resolving support tickets and implementing low-code automations. This role offers exposure to multiple enterprise tools and a collaborative team environment.

🎯 What You'll Do

• Handle user access and support requests on Salesforce and related platforms
• Troubleshoot and resolve technical issues via Jira
• Build low-code solutions to automate common requests
• Perform Salesforce enhancements like fields, picklists, and permissions

📋 Requirements

• Good understanding of Salesforce administration (Sales, Service, Experience clouds)
• Proven experience in a support helpdesk environment
• Salesforce Administrator credential
• Experience building Flow automations

✨ Nice to Have

• APEX experience
• Experience with CI/CD pipelines (Circle CI) and Git
• Administration of DocuSign or SFMC

🎁 Benefits & Perks

• 💼 Highly competitive pension or 401(k) plan
• 🏥 Private health insurance
• 🌍 Work From Anywhere program (up to 25 days/year)
• 📚 Free access to all The Economist content
• 🏠 Moving home day off

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Hiring manager interview· 45 min