🛠 Tech Stack

💼 About This Role

You'll provide technical assistance to employees and troubleshoot hardware, software, and network issues in a hybrid environment. Your work will ensure the smooth operation of IT systems and contribute to IT projects.

🎯 What You'll Do

• Respond to incoming support requests and document cases
• Install and configure computer hardware and software
• Troubleshoot and resolve hardware and software issues
• Assist with network administration and user account management

📋 Requirements

• 0-2 years of IT support experience
• Strong understanding of computer hardware and software
• Familiarity with operating systems (Windows, macOS, Linux)
• Basic knowledge of networking concepts and protocols

✨ Nice to Have

• Bachelor's degree in Computer Science or related field
• Experience with IT ticketing systems

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 45 min