💼 About This Role

You'll be the first point of contact for patients at an outpatient infusion center, managing scheduling and insurance verification. You'll ensure a smooth patient experience by coordinating with clinical teams and maintaining an organized, welcoming environment. This role offers predictable Monday-Friday hours and opportunities for professional growth.

🎯 What You'll Do

• Greet patients and manage phone calls with professionalism
• Schedule, reschedule, and confirm appointments
• Verify patient insurance and collect copays
• Coordinate patient flow with nursing staff

📋 Requirements

• 1–3 years of front desk experience in a medical setting
• High School Diploma or GED
• Proficiency in EHR/EMR systems
• Knowledge of insurance verification and patient intake

✨ Nice to Have

• Experience with scheduling software
• Medical terminology knowledge
• Multitasking in fast-paced environments

🎁 Benefits & Perks

• 🏥 Comprehensive Healthcare: medical, dental, vision
• 💰 401(k) Match: competitive retirement plan
• 📚 Tuition Reimbursement: education assistance
• 🏖️ Paid Volunteer Time: charitable giving program
• 💼 Disability Coverage: short-term and long-term options

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2In-Person Interview· 45 min
3. 3Offer· 2 days