Tech Stack

Description

You will lead and scale a growing learning organization responsible for training customer success, partners, and end-users on Ridgeline's AI platform for investment management. You'll define the education strategy, build scalable programs like certifications and onboarding, and drive revenue growth while leveraging AI tools to enhance learning experiences.

Requirements

• 8+ years of experience building and scaling education programs within B2B SaaS organizations
• Experience with investment management software or enterprise fintech platforms preferred
• Demonstrated ownership of P&L or revenue-generating education services
• Proven success defining and tracking KPIs such as adoption, ARR impact, and learner outcomes
• Experience leading teams across curriculum development, content creation, and instruction

Responsibilities

• Define and execute the strategic vision for Education Services aligned to customer success and company growth
• Lead and grow a team of instructors and content experts while fostering a culture of ownership and collaboration
• Develop education services into a high-impact profit center with clear financial goals and measurable outcomes
• Establish KPIs to evaluate program effectiveness, learner success, and revenue performance
• Design scalable programs including certifications, onboarding, and role-based academies