🛠 Tech Stack

💼 About This Role

You'll lead data-driven strategic projects to optimize customer experience and operations across product domains. You'll collaborate with cross-functional teams to drive continuous improvement and deliver business outcomes. This role offers high visibility and impact at a fast-growing fintech.

🎯 What You'll Do

• Identify and drive strategic projects to deep dive into product domain lifecycles.
• Perform data analysis for customer experience insights across key segments.
• Collaborate with Product, Customer Success, and Engineering for alignment.
• Prepare materials on project progress for senior leadership.
• Monitor KPIs and provide actionable insights.

📋 Requirements

• 10+ years of experience including top-tier strategy/management consulting.
• Strong analytical and problem-solving skills.
• Exceptional stakeholder management with Product and Customer Success teams.
• Excellent written and verbal communication skills.

✨ Nice to Have

• Experience in technology, financial services, or high-growth environment.
• Advanced proficiency with SQL, Looker, or Tableau.
• Experience working closely with product teams.

🎁 Benefits & Perks

• 🏖️ Global platform at a $8B fintech leader.
• 🚀 High-impact projects with cross-functional teams.
• 📈 Career growth in a fast-growing company.
• 💡 AI tools to work smarter and solve problems faster.