Description

As an on-site Operations Coordinator at Numa, you ensure every guest steps into flawless, well-maintained spaces by conducting daily room checks, running housekeeping briefings, and proactively resolving issues. Working closely with housekeeping, maintenance, and remote teams, you act as the proactive eyes and ears of our tech-enabled hotel model.

Requirements

• English fluency C1+
• Guest-obsessed mindset with attention to detail
• Self-starter attitude with extreme ownership
• Hands-on mentality and structured approach
• Previous hospitality experience in operations, housekeeping, or guest relations

Responsibilities

• Conduct rigorous daily room checks and improvement projects
• Run daily operations: monitor arrivals, brief housekeeping, inspect public areas
• Proactively spot, report, and fix discrepancies to improve guest experience
• Manage back-of-house: storage, stock, deliveries, and compliance
• Keep teams informed through logging issues and escalating developments