🛠 Tech Stack

💼 About This Role

You'll join a fast-growing AI company building an end-to-end agentic work suite. You'll provide top-tier customer support for a platform used by hundreds of thousands, acting as a vital bridge between customers and product teams. Your work will directly shape customer satisfaction and retention.

🎯 What You'll Do

• Address customer inquiries across support channels.
• Leverage knowledge base to resolve common issues.
• Escalate technical issues while prioritizing satisfaction.
• Channel customer feedback to product/engineering teams.

📋 Requirements

• 2 years of customer support experience.
• Solid written and spoken English.
• Commitment to a 40-hour workweek starting 2pm ART.
• Familiarity with tools like Front, Intercom, or Zendesk.

✨ Nice to Have

• Degree from a top-tier institution.
• Experience with Stripe, Notion, Zapier, or JIRA.

🎁 Benefits & Perks

• 💰 Attractive compensation with pay reviews every six months.
• 📈 Clear advancement paths to Senior Agent or Manager roles.
• 🏠 Remote work from Argentina.
• ⏱️ Respect for time with a swift interview process.