💼 About This Role

You'll assist the facilities management team to ensure successful service delivery for client facilities needs. You'll handle client inquiries, follow up with contractors, and audit invoices to meet SLAs. This role offers the chance to work with top retail and restaurant brands in a supportive team environment.

🎯 What You'll Do

• Address client inquiries and concerns for timely resolution
• Follow up with contractors on work order execution
• Audit contractor invoices for compliance and accuracy
• Monitor and assess contractor performance

📋 Requirements

• High School Diploma or GED
• Basic understanding of facility repairs (plumbing, electrical, HVAC)
• Customer service skills with attention to detail
• Ability to operate office equipment and multi-line phone systems

✨ Nice to Have

• Some college coursework
• Experience with facilities management platforms

🎁 Benefits & Perks

• 🤝 Equal Opportunity Employer with diverse and inclusive teams
• 📈 Growth opportunities within a large facilities management company