💼 About This Role

You'll design and optimize user-centered services for a leading digital engineering partner. You'll collaborate cross-functionally to define end-to-end journeys, processes, and experiences. This role offers the chance to work with global clients in a hybrid model.

🎯 What You'll Do

• Map customer journeys and service blueprints end-to-end.
• Facilitate workshops and co-creation sessions with stakeholders.
• Collaborate with UX, product, and technology teams to implement solutions.
• Analyze user insights and data to inform decisions.

📋 Requirements

• Service design experience
• Design thinking methodology knowledge
• Customer journey and service blueprint creation
• Agile environment experience

✨ Nice to Have

• Experience with UX research
• Stakeholder facilitation skills
• Analytical skills

🎁 Benefits & Perks

• 🌍 Global projects with top companies
• 🏢 Hybrid work model
• 📈 Career growth opportunities
• 🤝 Collaborative culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Manager Interview· 45 min