🛠 Tech Stack

💼 About This Role

You'll act as a strategic customer contact for bot mitigation solutions, providing support and best practices. You'll lead complex enterprise onboarding projects and solve high-stakes customer issues involving CDNs and web applications. This role offers the chance to work with global brands in a remote-first environment.

🎯 What You'll Do

• Act as strategic customer contact for support and best practices
• Lead complex enterprise customer onboarding projects
• Solve complex support tickets involving CDNs and web applications
• Perform root cause analysis and health checks for premium customers

📋 Requirements

• 3+ years of experience in a TAM role
• Bachelor's degree in CS, cybersecurity, or equivalent
• JavaScript/TypeScript proficiency for troubleshooting
• Experience with CDNs like CloudFront, Akamai, or Section.io

✨ Nice to Have

• Experience with cloud providers like AWS
• Data analytics tools such as Splunk, Tableau, or PowerBI

🎁 Benefits & Perks

• 🏖️ Remote work flexibility
• 💰 Competitive salary range $160k-$180k
• 📈 Professional development opportunities
• 🌍 Global team collaboration

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min