💼 About This Role

You'll be the regional voice experience designer for EMEA deployments, helping customers ship multilingual voice experiences faster while keeping quality high. You'll work with other Agent Experience Designers on the voice team, and be accountable for voice quality on multiple customer deployments. You'll conduct scalable voice design and selection sessions with strategic customers.

🎯 What You'll Do

• Drive multilingual launches in EMEA: own voice readiness across customer portfolio.
• Run voice selection and improvement loops: evaluate providers and voices.
• Conduct scalable voice design and selection sessions for strategic customers.
• Create regional best practices: capture EMEA-specific voice guidance.
• Partner with Voice Engineering to triage and resolve voice issues.

📋 Requirements

• 3+ years experience in experience or conversation design in a hands-on product craft role.
• Strong regional and multilingual instincts for English (UK/International), French, German, Spanish, Italian, Portuguese, Arabic, Dutch and Nordic languages.
• Ability to handle multiple customer contexts simultaneously while staying organized.
• Confidence working directly with customer stakeholders in co-creation settings.

✨ Nice to Have

• Experience with speech synthesis and conversational agents.
• Deep expertise with EMEA language families.
• Familiarity with provider and voice evaluation.

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🩺 Medical, dental, and vision for you and family
• 👶 Parental leave
• 🍽️ Lunch and snacks
• 💵 Discretionary benefit stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min