17h ago

VP of Professional Services

US - Remote

$160k-$200k / year

full-timelead Remotesoftware

๐Ÿ’ผ About This Role

You'll lead implementation teams and drive enterprise SaaS projects to success. Your impact will improve revenue delivery, customer satisfaction, and time to value. This role offers a chance to build scalable methodologies in a fast-paced environment.

๐ŸŽฏ What You'll Do

  • Develop project standards, SLAs, metrics, and documentation
  • Manage technical implementation projects to ensure scalability
  • Directly manage Technical Project Managers and define success criteria
  • Drive resource allocations, project margins, and revenue forecasting

๐Ÿ“‹ Requirements

  • 7+ years leading Professional Services or Implementation teams in SaaS
  • PMP Certification required
  • Strong experience leading enterprise SaaS or on-prem software implementations
  • Proven success managing complex cross-functional projects and teams

โœจ Nice to Have

  • Six Sigma or process improvement experience
  • Experience in Energy & Utilities

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Fully covered Medical, Dental, Vision for employees
  • ๐Ÿ’ฐ 401(k) with company match
  • ๐Ÿ‘ถ 12 weeks paid parental leave for birthing parent
  • ๐Ÿ–๏ธ Flexible PTO policy
  • ๐ŸŽ„ 12 paid holidays including winter recess

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Panel Interviewยท 60 min
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