5h ago

Senior Customer Success Engineer

United States

$115k-$152k / year

full-timesenior Remotehealthcare

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll act as a strategic technical advisor to healthcare and mission-critical organizations, maximizing the value of mobile and identity security solutions. Your work will directly influence customer satisfaction and platform adoption at scale.

🎯 What You'll Do

  • Design scalable solution architectures for customer environments
  • Lead complex troubleshooting and root cause analysis
  • Serve as subject matter expert for mobile security and identity
  • Collaborate with Product and Engineering to improve outcomes

πŸ“‹ Requirements

  • 7+ years in technical consulting or customer success engineering
  • Hands-on experience with MDM platforms like Workspace ONE or Intune
  • Solid understanding of identity technologies such as Active Directory
  • Bachelor’s degree in Computer Science or related field

✨ Nice to Have

  • Knowledge of Apple Business Manager or Google Managed Play
  • Experience with Gainsight or Salesforce

🎁 Benefits & Perks

  • πŸ’° Competitive compensation ($115k-$152k base + variable)
  • 🏠 Remote-first flexibility within the US
  • πŸ₯ Comprehensive healthcare and wellness benefits
  • πŸ“ˆ Professional development and career growth opportunities

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Technical InterviewΒ· 60 min
  3. 3Hiring Manager InterviewΒ· 45 min
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