5h ago
Senior Customer Success Engineer
United States
$115k-$152k / year
full-timesenior Remotehealthcare
π Tech Stack
πΌ About This Role
You'll act as a strategic technical advisor to healthcare and mission-critical organizations, maximizing the value of mobile and identity security solutions. Your work will directly influence customer satisfaction and platform adoption at scale.
π― What You'll Do
- Design scalable solution architectures for customer environments
- Lead complex troubleshooting and root cause analysis
- Serve as subject matter expert for mobile security and identity
- Collaborate with Product and Engineering to improve outcomes
π Requirements
- 7+ years in technical consulting or customer success engineering
- Hands-on experience with MDM platforms like Workspace ONE or Intune
- Solid understanding of identity technologies such as Active Directory
- Bachelorβs degree in Computer Science or related field
β¨ Nice to Have
- Knowledge of Apple Business Manager or Google Managed Play
- Experience with Gainsight or Salesforce
π Benefits & Perks
- π° Competitive compensation ($115k-$152k base + variable)
- π Remote-first flexibility within the US
- π₯ Comprehensive healthcare and wellness benefits
- π Professional development and career growth opportunities
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Technical InterviewΒ· 60 min
- 3Hiring Manager InterviewΒ· 45 min
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