💼 About This Role

You'll lead a high-impact engineering organization responsible for the core messaging infrastructure powering large-scale customer communications for leading ecommerce brands. You will oversee a team building and maintaining mission-critical systems handling high-volume messaging, automation workflows, and cross-channel customer engagement. This strategic role shapes technical direction for foundational messaging capabilities while ensuring reliability, scalability, and efficiency across services.

🎯 What You'll Do

• Lead and manage a team of engineers for messaging infrastructure and automation workflows.
• Own the technical strategy and roadmap for high-volume messaging systems.
• Manage on-call operations, incident response, and postmortems for operational excellence.
• Partner with product, platform, AI, and business stakeholders to deliver solutions.

📋 Requirements

• 4+ years of experience in engineering leadership roles managing engineers and teams.
• Experience leading teams responsible for large-scale, high-volume distributed systems.
• Strong background in platform engineering or internal developer platforms.
• Experience managing operational excellence including on-call rotations and incident management.

✨ Nice to Have

• Experience working in high-growth SaaS or ecommerce environments.
• Familiarity with AI-driven or data-intensive product systems.

🎁 Benefits & Perks

• 💰 Competitive compensation with base salary and equity opportunities
• 🏠 Fully remote work flexibility
• 🏥 Health, dental, and vision insurance coverage
• ⏰ Flexible paid time off

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Phone Interview· 60 min
3. 3Onsite Interview· 4 hours