💼 About This Role

You'll manage a patient service center and oversee phlebotomy operations at a leading genetic testing company. Your work ensures specimen integrity and quality patient care while coordinating with cross-functional teams. This role combines hands-on phlebotomy with operational leadership.

🎯 What You'll Do

• Verify test requisitions and resolve discrepancies
• Perform venipunctures and finger sticks
• Maintain specimen integrity and quality control logs
• Manage PSC vendors and phlebotomy equipment

📋 Requirements

• 5+ years phlebotomy experience
• High School Diploma or equivalent
• High-level customer care experience
• Phlebotomy certification or willingness to obtain

✨ Nice to Have

• BS/BA degree preferred
• Supervisory experience in phlebotomy
• Bilingual language skills

🎁 Benefits & Perks

• 🏥 Comprehensive medical, dental, vision
• 🧬 Free genetic testing for employees and family
• 👶 Pregnancy and baby bonding leave
• 💰 401k benefits
• 🚆 Commuter benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Interview Panel· 1 hour

🚩 Heads Up

• Role mixes phlebotomist duties with operations manager responsibilities
• Requires heavy lifting up to 50 lbs.
• May require travel for stocking supplies