🛠 Tech Stack

💼 About This Role

You'll manage and expand customer accounts within Twilio's self-service segment, owning a book of business to protect revenue and drive upsells. Your core impact will be executing programmable sales plays to deliver strong revenue and gross profit results. This role stands out for its remote-first culture and cross-functional collaboration.

🎯 What You'll Do

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business to protect revenue and drive upsell and cross-sells.
• Execute programmable sales plays to deliver revenue and gross profit results.
• Generate and maintain an accurate sales pipeline using Salesforce CRM.

📋 Requirements

• 2 years closing experience or 1+ years at a SaaS/CPaaS company.
• Track record of managing business forecasts and financial models.
• Analytical account development strategy based on data.
• History of delivering revenue and gross profit results.

✨ Nice to Have

• Experience with CPaaS or communications platforms.
• Entrepreneurial mindset with process-building experience.
• Familiarity with Salesforce CRM.

🎁 Benefits & Perks

• 💰 Competitive pay with equity plan eligibility.
• 🏖️ Generous time off including paid personal time off.
• 👶 Parental and wellness leave.
• 🏥 Healthcare insurance.
• 💰 401(k) retirement savings program.