Tech Stack

Description

You will author and maintain highly technical documentation for BeyondTrust's cloud-native cybersecurity products and platform capabilities, working closely with engineering teams to translate complex systems into clear, accessible content. Your work will elevate documentation quality and standards across the organization, ensuring engineers and customers have the technical depth they need.

Requirements

• Bachelor's degree in Technical Communication, Computer Science, Engineering, Information Systems, or related field
• 5+ years of experience writing highly technical documentation for SaaS, platform, or enterprise software environments
• Strong understanding of APIs, authentication systems, networking concepts, and cloud architecture
• Ability to read technical specifications and work directly with engineers to extract and clarify complex technical information
• Experience documenting platform services, distributed systems, or cloud-native applications

Responsibilities

• Author and maintain highly technical documentation for cloud-native products and platform capabilities
• Produce clear, accurate documentation for APIs, platform services, authentication systems, and security-related functionality
• Partner directly with engineering teams to understand complex technical systems and translate them into structured, accessible documentation
• Lead documentation efforts for technically complex product initiatives and platform features
• Contribute to improving documentation structure, standards, and quality across the Product Documentation team