🛠 Tech Stack

💼 About This Role

You'll own the communication strategy for a network of independent contractors, ensuring they feel informed and supported. You'll translate complex information into clear messaging and design accessible educational content. This role offers ownership of end-to-end communications for a national leader in service of process.

🎯 What You'll Do

• Plan and execute communication strategies for process servers.
• Design onboarding and training content for independent contractors.
• Maintain and improve the knowledge base for network resources.
• Partner with cross-functional teams to align messaging.

📋 Requirements

• Experience managing communications for a distributed non-desk audience.
• Familiarity with CRM or messaging platforms like HubSpot.
• Strong written communication and plain language skills.
• Ability to coordinate cross-functional communication.

✨ Nice to Have

• Background in performance support or instructional design.
• Comfort with LMS platforms.
• Experience with human-centered design.

🎁 Benefits & Perks

• 🏥 Health, Dental, Vision insurance
• 💰 401(k) with company matching
• 🏖️ Paid time off plus 11 holidays
• 🚆 Company sponsored Orca Card
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min