🛠 Tech Stack

💼 About This Role

You'll act as a trusted technical advisor to strategic customers, accelerating their adoption of the Datadog platform. You'll drive product adoption and maturity assessments for enterprise accounts. This role combines deep observability expertise with consultative customer engagement.

🎯 What You'll Do

• Serve as technical advisor to 3 primary enterprise accounts.
• Lead enablement and adoption sessions tailored to customer architecture.
• Analyze IT operations environments and recommend improvements.
• Deliver technical business reviews and account maturity assessments.

📋 Requirements

• 2+ years in a technical customer-facing role (TAM, SA, SRE, DevOps).
• Hands-on experience with two public cloud platforms (e.g., AWS, Azure, GCP).
• Familiarity with scripting or automation tools (e.g., Python, Bash, Terraform).
• Working knowledge of CI/CD and containerization (e.g., Jenkins, Docker, Kubernetes).

✨ Nice to Have

• Experience using Datadog or other cloud monitoring tools.
• Previous experience as a TAM or Solutions Architect.
• Consultative insight into monitoring and observability.

🎁 Benefits & Perks

• 🎓 Best-in-breed onboarding program.
• 💰 New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• 📈 Continuous professional development and career pathing.
• 🏥 Healthcare, dental, parental planning, and mental health benefits.
• 🏋️ Fitness reimbursements and paid time off.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min