💼 About This Role

You'll be the first person residents and prospects meet when they come home, creating stellar first impressions and building ongoing positive relationships. You'll solve problems and provide timely assistance while planning meaningful events that foster community. This role stands out for its focus on personalizing every interaction and building brand loyalty through social media engagement.

🎯 What You'll Do

• Solve problems and provide timely assistance to residents and prospects
• Plan and execute events that engage residents and foster community
• Build brand loyalty through positive experiences and community care
• Generate awareness and excitement via social media
• Organize front desk logs, package rooms, club room reservations

📋 Requirements

• 2+ years' experience in a hospitality, retail, or hotel environment
• Outstanding communication skills, both written and verbal
• Competent with various software, apps and computer programs
• Ability to lift up to 25 pounds (for package delivery)

✨ Nice to Have

• Customer-focused mentality
• Skill in anticipating customer needs
• Event planning experience

🎁 Benefits & Perks

• 💵 Competitive compensation
• 🏥 Health wellness benefits (medical, dental, vision)
• 🏖️ Paid leave (20 days PTO plus holidays)
• 💰 Retirement planning with 401k and company match
• 📚 Tuition reimbursement for career development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3On-site Interview· 60 min