18h ago
Store Operations Manager
Boston, MA (Back Bay)
โจ $45k-$60k / yearest.
full-timemidretail
๐ผ About This Role
You'll lead a new Insomnia Cookies store in Boston's Back Bay, focusing on hiring, training, and developing a diverse hourly team. You'll drive cookie quality, customer service, and sales performance while managing inventory and local marketing. This role offers competitive base salary plus quarterly bonus, comprehensive benefits, and rapid advancement opportunities.
๐ฏ What You'll Do
- Hire, coach and develop a diverse part-time hourly staff
- Lead service components including food quality and customer service
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
๐ Requirements
- 3+ years of management/leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
- Proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
โจ Nice to Have
- Familiarity with using commercial convection ovens
- Benevolent leadership style with a player-coach mentality
- Innate sense of true hospitality
๐ Benefits & Perks
- ๐๏ธ 2 weeks paid vacation plus 2 personal days of wellness and paid sick leave
- ๐ฐ Quarterly bonus compensation and competitive base salary
- ๐ฅ Medical, dental, vision & pet insurance
- ๐ฑ $50/month cellphone data plan stipend
- ๐ช FREE cookies, awesome swag, and more
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท N/A
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