🛠 Tech Stack

💼 About This Role

You'll provide high-quality support to small-dollar donors using ActBlue's online fundraising platform. Your work directly empowers grassroots progressive movements and ensures donors have a seamless experience. You'll be part of a mission-driven team ramping up for the 2026 election season.

🎯 What You'll Do

• Provide high-quality support to donors via email and phone
• Triage incoming requests to the correct team
• Review donation transactions for fraud prevention

📋 Requirements

• Customer service experience
• Attention to detail and proofreading skills
• Troubleshooting and problem-solving ability

✨ Nice to Have

• Experience with HubSpot or similar ticket systems
• Experience working independently and managing own workload

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Fully paid health, dental, vision insurance
• 💰 2% automatic 401k contribution
• 🕒 Flexible work schedules
• 📞 Employee Assistance Program

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Hiring Manager Interview· 1 hour