💼 About This Role

You'll lead end-to-end implementation projects for a highly configurable SaaS platform in the financial crime space, ensuring smooth customer onboarding. You'll balance project coordination, system configuration, and stakeholder management across multiple concurrent implementations.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers
• Translate customer needs into configuration plans and workflows
• Coordinate across teams to manage delivery timelines and dependencies
• Configure and optimize the SaaS platform per customer use case

📋 Requirements

• Proven experience implementing or configuring B2B SaaS
• Ability to manage ambiguous projects and convert complex requirements into plans
• Cross-functional collaboration with technical teams like solutions engineering
• Excellent organizational and project management skills

✨ Nice to Have

• Experience in financial crime or compliance domain
• Familiarity with remote-first distributed team environments

🎁 Benefits & Perks

• 💰 Competitive hourly compensation for a contract-based role
• 🏠 Fully remote work with flexible hours
• 🚀 High-impact role shaping customer onboarding experiences
• 🌍 Exposure to enterprise-level SaaS implementations in a fast-growing environment
• 🤝 Inclusive, collaborative remote-first culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min