💼 About This Role

You'll lead user research at the highest level, shaping product vision and strategy across Mozilla. Your work will directly influence executive decisions, ensuring user needs drive the next 25 years of internet technology. This role offers a unique opportunity to define standards for responsible AI use in research.

🎯 What You'll Do

• Lead complex, ambiguous research studies at organisational level
• Drive user-centered decision-making with executives
• Partner cross-functionally with product, design, engineering, data science, marketing
• Integrate qualitative and quantitative data for cohesive insights

📋 Requirements

• 8+ years applied research experience
• At least 6 years in tech/SaaS industry
• Expertise in qualitative methods (interviews, concept testing, usability studies)
• Deep knowledge of AI tools in research workflows

✨ Nice to Have

• Experience with quantitative methods (survey design, data analysis)
• Demonstrated success in agile environments

🎁 Benefits & Perks

• 💰 Performance-based bonuses
• 🏥 Rich medical, dental, vision
• 🏖️ Quarterly wellness days
• 📚 Annual professional development budget
• 👶 Considerable paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Research presentation· 45 min
3. 3Panel interview· 60 min