6 days ago
VOIP QA Automation Engineer
Work from Home - US
$100,775-$132,267 / year
full-timemid Remotecloud communications
Tech Stack
Description
You'll be the quality champion for our mission-critical voice platform, working 70% on automation and 30% on creative manual testing. This is a technical, hands-on role where you'll build test frameworks, support engineers, and ensure our SIP/voice systems work flawlessly. Perfect for someone eager to grow in automation, AWS, and voice technologies.
Requirements
- SIP protocol knowledge (call flows, signaling)
- 3+ years QA experience (manual + automation)
- 2+ years test automation framework development
- Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor)
- AWS basics and cloud platform familiarity
Responsibilities
- Build evolve automation
- Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation
- Create CI/CD pipelines with GitHub Actions for continuous testing
- Write automated test suites for SIP protocols, call flows, and carrier integrations
- Develop monitoring automation with AWS and Grafana to catch issues early
- Improve test infrastructure—speed, reliability, and coverage
- Participate in early system design, providing valuable input on early architectural decisions phases
- Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development
- Manually validate complex voice scenarios and call quality
- Run exploratory and chaos testing to find edge cases
- Analyze SIP call flows using Wireshark, VoipMonitor etc
- Perform performance testing under real-world conditions
- Partner with developers on test strategies and code reviews
- Investigate production issues using logs, traces, and packet captures
- Champion quality best practices and shift-left testing
- Document findings and share knowledge with the team
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