6 days ago

VOIP QA Automation Engineer

Work from Home - US

$100,775-$132,267 / year

full-timemid Remotecloud communications

Tech Stack

Description

You'll be the quality champion for our mission-critical voice platform, working 70% on automation and 30% on creative manual testing. This is a technical, hands-on role where you'll build test frameworks, support engineers, and ensure our SIP/voice systems work flawlessly. Perfect for someone eager to grow in automation, AWS, and voice technologies.

Requirements

  • SIP protocol knowledge (call flows, signaling)
  • 3+ years QA experience (manual + automation)
  • 2+ years test automation framework development
  • Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor)
  • AWS basics and cloud platform familiarity

Responsibilities

  • Build evolve automation
  • Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation
  • Create CI/CD pipelines with GitHub Actions for continuous testing
  • Write automated test suites for SIP protocols, call flows, and carrier integrations
  • Develop monitoring automation with AWS and Grafana to catch issues early
  • Improve test infrastructure—speed, reliability, and coverage
  • Participate in early system design, providing valuable input on early architectural decisions phases
  • Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development
  • Manually validate complex voice scenarios and call quality
  • Run exploratory and chaos testing to find edge cases
  • Analyze SIP call flows using Wireshark, VoipMonitor etc
  • Perform performance testing under real-world conditions
  • Partner with developers on test strategies and code reviews
  • Investigate production issues using logs, traces, and packet captures
  • Champion quality best practices and shift-left testing
  • Document findings and share knowledge with the team
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